To hire equipment from us, there's just a few simple steps that we require from you in advance of your first hire. We hire equipment regularly ourselves and know how much of a pain and setting up an account and jumping through all the hoops can be. For that reason, we aim to make the whole process as simple and stress-free as possible.
For your first hire, you will need to fill out an application form, along with reading, signing and returning the terms and conditions. Before you do that, it's probably worth dropping us an email or giving us a call to introducing yourself and explain a little bit about your project. We can check if the kit is available on your requested dates, plus the application will likely go through quicker as we'll already know who you are.
Unlike many places, there is no deposit to pay upfront, as we sympathise what a massive inconvenience that can be. If it's your first time hiring, you will need to pay for the hire upfront however.
All hires must be fully insured. Without insurance, we simply can’t hire. When booking equipment, we will advise you on the replacement value that it must be insured for.
If you have annual insurance (covering hired-in equipment) that meets or exceeds this value, great! You’re all set. If you need to purchase insurance on a job-by-job basis, we recommend Performance Film & Media Insurance. You can get a quote and purchase insurance online right from their website.
Frequently Asked Questions
Are you open on weekends?
Yes, sort of. Like everyone else, we like to take time off, however we will respond to calls and emails over the weekend.
Unlike most hire companies, we are happy to take bookings over the weekend too. Unfortunately, couriers don’t work on weekends, however we can deliver equipment ourselves if need be.
How much is delivery?
This depends on where you are in the United Kingdom, as the courier’s rates can vary. Furthermore, our equipment requires special in-transit insurance given its replacement value. For reference, a typical return (delivery and collection) within England or Wales might cost around £25.
In some circumstances, we may be able to deliver the equipment ourselves. Examples might include if the destination is either local, if delivering ourselves is cheaper than a courier, or if an urgent delivery is required.
Please contact us with details of your enquiry, including the dates and your location and we’ll see what we can arrange.
Can I collect/return the equipment myself?
In some circumstances, yes, this can be arranged. We’re based in Cheshire, near Manchester. Contact us if this is something you’d like to arrange.
If I hire for longer than one day, how much will it cost?
The equipment has a daily rate. A weekend counts as one day and a whole week counts as three days.
We allow for one day either side of a hire for collection/delivery/return which we don’t charge for. A weekend hire would mean delivery on the Friday and return on the Monday.
A week’s hire is any consecutive seven days, so for instance Monday to Sunday would be charged at three days rate.
Can I extend my booking?
Yes, subject to availability.
If you would like to extend your booking, please contact us. We’ll see if the item is free for the extended period, and if so, you can keep hold of it. We’ll let you know how much extra this would cost; it’ll be the same total price as had you hired for the longer duration to begin with.
If the equipment is booked for another job, unfortunately you’ll have to return the item as per the original booking.
I don’t have a company, can I hire?
Yes! We’re happy to hire to individuals who don’t have a company, providing your application is successful and you have adequate insurance cover.
Where can I take the equipment?
The equipment is waterproof… what can I do with it?
Whilst some equipment is certified weather resistant or even waterproof, it is not an invitation to test the limits of this. All equipment should only to be used for its intended purpose.
When using the equipment outdoors, ensure all proper precautions are taken to protect the equipment from the elements and the weather. Keeping it covered when not in use or where possible, during use, won’t harm. Remember, salt water is particularly harmful to camera equipment. Any damage, including water damage or other damage caused by the elements will be invoiced for.